We let callers know you are not available, but that you will get back to them shortly. Our agents collect information such as the caller’s names, numbers, and best times for you to reach them. We send the message to you via email straight away.
Ready To Answer ensures that all calls are answered in a timely and professional manner. Return missed calls does not work. Most of the caller will not be able to be contacted, perhaps already lost interest, they called your competition or simply not to reply the call.
If you want to give the caller the option to talk to you directly, we can screen the call and transfer it to you.
Order & Reservation Entry
Our receptionist can take business orders or reservations for you right over the phone.
Let us know what days and times you are available and we will schedule appointments on your behalf.
Provide information to callers
We can inform callers of special features you offer, upcoming events, schedules, hours, directions and other basic information.
Up Selling / Cross Sale
Both techniques can increase sales volume and provide a valuable service to your customers.
Sales Lead Qualification
The performance of your sales lead qualification is very important for the success of your business. It is essential for you to know what campaigns are performing at any given time, so that you are able to alter your approach and improve the performances of your marketing campaign.