How It Works

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Nuestro enfoque

Do you have any idea how much money your company loses for unattended calls? 75% of potential customers who reach a Voice Mail message will hang up the call and often move along to your competitors who provide a ‘LIVE’ service.

Ready To Answer means that you need never miss a call again. We are a flexible, professional and extremely low cost alternative that (have enough agents) employing someone to answer your business calls.

Our courteous and well trained agents respond your calls promptly and to your high standards when you are not available or during rush hour.

Nuestra historia

WE ARE AN ENGLISH AND SPANISH CALL CENTER

1

Customer Call

Forward your calls to us. We provide you with a local number which you can use as your company number, to your marketing campaign or to forward your existing phone number. You can choose whether we answer all the calls that come in to your business or divert calls at certain times or after certain amount of rings so if you cannot answer we will do it.

2

Agents Answer

Friendly & professional – Your callers will be greeted by a friendly, professional receptionist who will answer your calls as though they are sitting in your office. We will answer your calls exactly as you want, handle your frequently asked questions and give your callers confidence that your business is dealing with their requests. Our goal is to treat your customers the way we would want to be treated ourselves. 

3

Actions Taken

Here are somethings we can do for you:

  • Better Customer Service
  • Live Operator
  • Prompt Answering
  • Customized Greetings
  • Appointment Settings
  • Appointment Confirmation
  • Customer Care
  • Help Desk
  • Order Taking
  • Simultaneous Calls
  • Messages Deliver
  • Call Reporting